JPMorgan Commercial Bank Front Office Control Manager 

United States, Illinois, Chicago 

174140672

Job responsibilities

• Conduct in-depth analysis of key processes, gaps, heightened risks, and adequacy of control completeness, accuracy, and timeliness, providing expertise in risk/controls and the development and support of corrective action plans
• Establishes/reinforces control governance and reporting to identify meaningful metrics to inform on health of operational risk and control environment; escalate control breaks based on key reporting indicators; and provide input to senior management
• Acts as primary point of contact for Internal Audits, Compliance, Conduct, and Operational Risk (CCOR), and Central Control Evaluation (CCE) requests for information
• Ensures (through proactive and ad hoc reviews and controls testing) that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Performs action plan validation testing in support of control objectives and issue remediation
• Facilitate interaction and strong connectivity across the Middle Market Banking & Specialized Industries (MMBSI) and Corporate Client Banking & Specialized Industries (CCBSI) Business Operations team, sub-lines of businesses and functional control partners, and the Commercial Bank Regulatory Program Governance team
• Prepare and deliver presentation materials to be shared with senior management and other relevant stakeholders

Required qualifications, capabilities, and skills:

• Bachelor's degree. Minimum 5 years of experience in control-oriented role (Audit, Risk Management, Compliance, or other like-experience)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Networking – exceptional interpersonal skills; excellent collaboration and relationship building skills across levels in the organization
• Ability to design and drive effective action plans to completion within deadlines to mitigate risk and control issues
• Ability to think critically, develop structure and solve problem in a pragmatic and balanced way with a solution-oriented mindset
• Organized and able to balance and prioritize multiple deliverables with a strong desire to drive execution

Preferred qualifications, capabilities, and skills:

• 10 years of proven experience in financial services industry with background in controls, operations, audit, quality assurance, operational risk management, or compliance preferred; or equivalent subject matter expertise in a relevant business related function/operations
• Business knowledge - ability to understand a complex global business, regulatory requirements, and operational risk
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making
• Knowledge of Commercial Banking sub-Line Of Business, Functional areas and or Product is a plus

*The Firm does not currently have approval for Visa Sponsorship or Relocation assistance at this time