Job responsibilities
- Lead and manage product offerings, roadmaps, client engagement, service measurement, and continuous improvement.
- Promote Agile practices and assist the team in transitioning from current processes.
- Facilitate communication among stakeholders to prioritize work and meet business objectives, managing competing priorities.
- Collaborate with stakeholders to specify epics and stories with clear discussion and acceptance criteria for successful delivery.
- Organize work estimates at various levels to set delivery expectations and enable informed prioritization.
- Prioritize issues and routine work alongside project deliverables, updating stakeholders with progress reports and identifying mitigation strategies.
- Manage team risk and security requirements, escalate gaps, deliver remediation plans, and support incident escalation as needed.
Required qualifications, capabilities, and skills
- Formal training or certification on Product delivery concepts and 5+ years applied experience
- Hands-on experience as a Product Associate or Product Owner.
- Skilled in database queries and data analysis.
- Capable of developing and articulating well-thought-out business cases and understanding their financial impacts.
- Possess strong analytical skills, attention to detail, and the ability to collaborate across technology, risk, and controls teams.
- Results-oriented, with a readiness to challenge the status quo for continuous improvement, and able to work under pressure with minimal supervision.
Preferred qualifications, capabilities, and skills
- Bachelor’s Degree or Equivalent experience
- Preferably experienced in Identity & Access Management and/or Technology Risk Management products.
- Demonstrate user-centric design expertise and define user stories with acceptance criteria.
- Partner with key stakeholders to identify solutions, advise on options and risks, and obtain signoff while maintaining the product backlog.
- Collaborate cross-functionally with infrastructure, support, and software engineering teams, and provide direction for testing new functionality.
- Create user help for end users and internal support teams, and facilitate implementation through training and demonstrations.
- Engage with business users and technology partners at all levels to ensure alignment and successful delivery.