Bachelor's degree or equivalent practical experience.
4 years of experience in operations such as trust and safety, scaled operations, intelligence analysis, or organizational optimization.
Experience in three of the following areas: program management, policy analysis, policy implementation, operations management, escalation management, or stakeholder management.
Experience in data analysis and spreadsheet software.
Preferred qualifications:
Experience in content policy, anti-abuse, and reviewing online content.
Experience in identifying abuse trends or working in news or policy.
Experience in SQL.
Ability to build relationships with cross-functional partners across geographies and use data to drive strategy and business action.
Excellent written and verbal communication skills with the ability to confidently brief executives.
Excellent problem solving and critical thinking skills with attention to detail in an ever-changing environment.