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The primary responsibility of the Associate will be, in cooperation with the Senior Relationship Managers, servicing the banking & financing needs of international Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients.
Key Skills & Responsibilities:
Build relationships with Citi network and operational teams, becoming one of the key contacts for clients’ requests, internal requests/escalation and resolution.
Support Senior Relationship manager in management of assigned portfolio of clients.
Work closely with Senior Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients.
In cooperation with Senior Relationship Manager calls on clients and maximize ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions.
Monitor and support products’ implementation processes, clients on-boarding process and manage sales CRM platform.
Liaise with Relationship Associate to ensure adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met.
Develops and maintains strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical, CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Collaborate and work closely with various product teams (cash sales, trade finance, markets, corporate finance), Underwriting / Risk teams.
Work with Senior Relationship Managers to analyse client relationships, risks & opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation. Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Understand key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products.
Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assists with new clients’ acquisition.
Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients.
Knowledge/Experience:
Previous banking experience
Working within Commercial/Corporate banking is desirable.
Experience in a Client Relationship role or client facing role.
Sales, presentation and communication skills. Focus on first class service quality.
Analytical and credit skills
High level of self-motivation
Knowledge of general banking processes, general understanding of commercial banking solutions
Fluency in Czech and English
Education:
Educated to degree level or equivalent.
Competencies:
Build & develop strong client relationships.
Effective collaboration with Senior Relationship Managers and Commercial Banking partners
Analytical and problem-solving skills.
Proficiency with Microsoft and CRM applications
Controls & compliance
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the
best-in-class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which
benefits suit you and your personal life best.
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support colleagues’ in managing work - life balance
Continuous career progression opportunities across geographies and business lines
Inclusive and friendly corporate culture
Socially active employee communities with diverse networking opportunities
Competitive compensation package with a wide range of benefits:
Paid Parental Leave Program - maternity and paternity leave
Babysitting support
Private Medical Care Program
Additional allowance for sick days
Pension Plan Contribution
Group Life Insurance
Employee Assistance Program
Sport card
Meal allowance
Time Type:
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