Primary Responsibilities:
- Practical experience working with Snowflake, Linux, Python, ETL and Scheduler tools.
- Maintain a deep understanding of Snowflake service offerings.
- Experience in IT related to cloud data platforms, compute, storage, and network architecture and engineering.
- Resolve critical production issues by participating in Major Incident Management (MIM) calls, engaging proper teams, and driving root cause analysis.
- Participate in Disaster Recovery / Loss of Region events (planned and unplanned) completing tasks and collecting evidence.
- Support audit requests in a timely fashion providing needed documentation and evidence.
- Review and update knowledge articles and runbooks with application development teams to confirm information is up to date.
- Good verbal and written communication and interpersonal skills and communicating openly with team members and management.
- Champion a culture where honesty and transparency are expected.
Technical Qualifications:
- Minimum of 5 years of experience in IT primarily related to cloud platforms.
- 3+ years practical experience working with Snowflake.
- Hands on experience in AWS, and cloud technologies, Linux, Python and SQL.
- Experience with ETL and Scheduler tools, automation tool such as Terraform and ability to perform root cause analysis in a highly regulated environment.
- Experience with PowerBI, Sigma, Looker, and BI tools.
- Experience with enterprise level applications.
- Experience with alerting, monitoring, dashboard, and escalation.
- Good analytical and communication skills.
Education, Training, or Certification:
- Bachelor’s Degree in computer science or engineering preferred.
- Snowflake Snowpro certification is preferred.
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