Important interpersonal competencies:
- Ability to adapt – ability to cope with different situations, different requirements, uncertainty and stress.
- Communication – clear, concise and honest in oral and written communication; understanding and making use of accessible communication tools.
- Drive to achieve – achieving ambitious goals and looking for better results.
- Cooperation – effective cooperation with team members and Team Leader/Manager, different units and teams inside and outside IBM; mutually respecting and appreciating differences; building and strengthening relations; finding solutions favorable for both sides.
- Actively work on cross training with your backup/shadow. Knows the tasks of the backup and is able to cover all his tasks in case of his absence.
- Helps to other team members in case of substantial amount of work
- Asks for clarification in case of hesitations about the priority of the assigned tasks, the realization, and deadlines.
Responsibilities:
- Invoice posting in SAP (PO, non-PO, down payments, credit notes).
- Resolve exceptions in SAP.
- Communicate with vendors and teams (Procurement, Payments, VMD, Technical Support) to resolve queries.
- Collaborate with the Tax Team on posting accuracy and WHT issues.
- Address vendor queries via Salesforce.
- Ensure effective and timely issue resolution.
- Adhere to process guidelines and contribute to operational metrics.
What makes IBM BTO unique:
- Global communication: want to improve your language skills? We will invest in you!
- Flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
- Diversity: different nationalities united in one team
- Initiative: have ideas for improvements? We want to hear them!
We guarantee you:
- Job contract
- The opportunity to participate in training and language courses
- An extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
- An induction training that will allow you to smoothly transition into your new role
Required Technical and Professional Expertise
- Strong soft skills, including resolving customer issues and communicating across all organizational levels.
- Excellent communication skills in English and Portuguese.
- Familiarity with LATAM fiscal specifics.
- Experience with finance or accounting products.
- Detail-oriented, capable of multitasking, and working independently.
Preferred Technical and Professional Expertise