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PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description:
looking for a Senior Director, Social Impact & Sustainability to lead the team that oversees strategic initiatives creating positive social and environmental impact through external partnerships and internal collaboration. This leader will drive programs that empower and support global communities to, and build meaningful community engagement.With a focus on world-class employee engagement, customer engagement, and sustainability efforts, this role will also help protect and enhance PayPal’s reputation as a purpose-driven company.By aligning impact efforts with our business strategy, this leader will play a key role in advancing PayPal’s long-term success and commitment to responsible, inclusive growth.This individual will bea memberof the Corporate Affairs Leadership Team andto the Chief Corporate Affairs & Communications Officer.
Roles and Responsibilities
and inclusive economic growth through strategicsocial and environmentalinitiatives.Empowertheteam to deliver against PayPal’simpactstrategy.
and develop grant activations/announcement strategies for priority initiatives.
community impact programming to help address systemic barriers to growth aligned to our business strategy.
Modernize data collection and analytics capabilities to enhance reportingandallow us to better measure the impact of our giving.
Oversee andexecutedisaster relief playbook as needed.
Oversee governance structure for management of social and environmental risks and opportunities, including related enterprise-wide policies and publiccommitments.
corporate sustainability reporting, including global regulatoryrequirements,annual publication ofthe Global Impact Report,and impact storytelling throughout the year.
Strategic Partnerships
Oversee relationships with PayPal strategic partnerships, including World Economic Forum, the Aspen Institute, Global Citizen, and more.
Represent PayPal in global external forums, media engagements, and industry collaborations to advance corporate social impact and sustainability leadership.
Drive execution against our climate goals and commitments.
Leadership
Guide integration of sustainability and social impact priorities into core business operations, product strategy, rapid response, employee engagement, and customer engagement.
objectivesandstakeholderexpectations.
end-to-end team operationsand budgetstoensure delivery againstsocial impact and sustainabilityannualgoals.
Serve as a senior advisor to executive leadership on emerging sustainability and impact trends, rapid response crisis management, risks, and opportunities.
Foster an inclusive and high-performing team culture, ensuring team members feel empowered and supported in their professional growth.
Lead bydemonstratingstrong listening and adaptability skills to navigate complex stakeholder dynamics and inspire cross-functional collaboration.
Qualifications
year’s experiencein Social Impact and Sustainability progressing with responsibility and leadership
Experience overseeing large philanthropy projects and grant portfolios and familiarity with donor-advised funds.Deep relationships with major non-profit organizations and leadersispreferred.
Demonstrated experience building and scaling global employee engagement programs, including but not limited to employee volunteerism, skills-based pro bono,andemployee resource groups.
Familiarity with ESG/corporate sustainability regulatory landscape in the U.S. and internationally.Expertisein climate risk management, sustainable finance, and net zero strategy development.Knowledge of ESG/corporate sustainability standards, frameworks, and ratings including GHG Protocol, CDP, SASB/ISSB, GRI, DJSI.
Demonstrated success in securing executive buy-in for corporate responsibility strategies and integrating impact into core business priorities. Experience leading through influence across a highly matrixed and fast-paced environment.
track recordof working with small businesses and entrepreneurs in the US and/or globally is strongly preferred.
track recordmanaging and developing high-performing, diverse teams in a global Fortune 500 corporate environment, with a strongtrack recordof coaching, mentorship, and talent retention.
Strong executive presence with leaders and employee communities across multiple geographies and cultures globally.
Exceptional emotional intelligence, with the ability to build trust, foster meaningful relationships, and navigate ambiguity with internal and external stakeholders.
maintainingengagement, motivation, and alignment with strategic goals.
Strong stakeholder management skills, including experience engaging with policymakers, investors,employees,customers, and non-profit organizations.
mission, strong understanding of our products and services and the role PayPal occupies in the ecosystem. Experience working in technology or financial services is preferred.
asacorporate affairsleaderwithin a global organization. Ability tohelp teamsynthesize complex sustainability and social impact issues into compelling narratives for internal and external audiences.
Travel Percent:
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The U.S. national annual pay range for this role is
$143400 to $285450For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.
to learn more about our culture and community.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us.
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Clickto view the notice.
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