Citi Group AEM/DAM Product Implementation Lead 

United States, Florida, Jacksonville 

168601899

Responsibilities:

• Drive end-to-end content transformation by scoping and shaping product strategy, business goals, innovative solutioning, and deliverables for AEM.

• Define and develop a roadmap for the product in line with the product vision and both intermediate and longer-term business objectives.

• Engage with internal stakeholders to understand their requirements and translate them into tailored AEM DAM solutions/product requirements.

• Partner with tech partners to translate business requirements into detailed product specifications, tech requirements, and user stories.

• Collaborate with cross-functional teams, including developers, architects, and project managers, to ensure successful implementation and deployment of solutions.

• Develop and implement training, processes, and change management strategies to achieve successful AEM user adoption.

• Deliver training programs and workshops to educate clients and stakeholders on AEM DAM functionality and usage.

• Customize and extend CMS components, templates, and workflows, as well as integrate CMS with other systems and third-party applications.

• Works in close collaboration with Project Management Office to ensure all milestones, goals, and timelines are being tracked as necessary.

• Stay up to date with the latest trends and developments in AEM technologies and provides thought leadership and insights to clients and internal teams.

Qualifications:

• 6-10 years of experience in Marketing and retail bank/financial services industry experience.

• Requires attention to detail, advanced project management skills, good communication and problem-solving skills.

• Demonstrated organizational skills and ability to manage multiple tasks/projects at once.

• Creative problem solving and sense of ownership.

• Solid communication, presentation and project management skills.

• Ability to work well under tight deadlines in a fast-paced and team-oriented environment.

Additional Qualifications:

• Minimum of 4 years of experience in implementing and supporting Adobe Experience Manager (AEM) Digital Asset Management (DAM) solutions.

• In-depth knowledge of AEM DAM capabilities, including asset ingestion, metadata management, workflow automation, and asset delivery.

• Strong understanding of DAM best practices, industry standards, and trends.

• Prior experience with Marketing Technology and Financial Services is preferred.

• Structured storyteller with strong presence and communication skills - both interpersonal and written.

• Proven team player with ability to work across all levels in a high intellectual, collaborative, and fast paced environment.

• Adobe Certified Expert (ACE) or Adobe Certified Professional (ACP) in AEM DAM is preferred.

Education:

• Bachelor’s/University degree in Computer Science, Information Technology or related field

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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