Your role and responsibilities
As a Site Reliability Engineer, you will work in an agile, collaborative environment to build, deploy, configure, and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying the latest software updates & fixes.
Your primary responsibilities include:
Leverage Continuous Delivery (CI/CD) tools to deploy services and configuration changes at enterprise scale.
Implementing security measures that meet or exceed industry standards for regulations such as GDPR, SOC2, ISO 27001, PCI, HIPAA, and FBA.
Required education
Bachelor's Degree
Required technical and professional expertise
- 10+ years working in high-performance engineering team
- Experience in Cloud server management and troubleshooting, network, windows server management, Aws cloud and automation, cloud monitoring, GitHub, kubernetes, Linux,
- 10+ years of working knowledge with one or more operating systems: RHEL, CentOS Linux, and Windows Servers.
- Working knowledge with ServiceNow, JIRA, Confluent, and GitHub
Preferred technical and professional experience
- In-depth understanding and working knowledge with server technologies
- Working knowledge with how Virtualization, Network, and Storage technologies work in the data center and cloud environments
- Working knowledge with ServiceNow, JIRA, Confluent, and GitHub
- ITIL Foundation V4 certification is a plus
- Excellent verbal and written communication skills
- Highly responsible, motivated, able to work with little direction
- Ability to troubleshoot complex problems and customer issues
