Play a key role in managing onboarding, the pre-employment assessment process, special projects and ad hoc requests from internal and external compliance teams
Manage pre-employment assessment requests and ensure results are returned, reviewed, and reported to appropriate stakeholders
Accurately enter data into our applicant tracking system for all candidate updates and escalate issues and exception requests to upper management
Handle a high volume of recruiter and candidate inquiries and ensure Service Level Agreements are met
Conduct regular audits to ensure accuracy and integrity of data
Ensure the strict confidentiality of employee information and personal data
Assess, recommend and implement process improvements as needed
What You’ll Bring
Degree preferred or relevant experience with a minimum of two years of experience using applicant tracking systems in a fast-paced environment
Strong problem-solving skills and deductive reasoning with a polished and professional demeanor
Able to juggle multiple priorities at once while remaining calm and adapting to shifting priorities
Must be a team player with excellent customer service, written and verbal communication skills
Competent skills to produce accurate and well-presented presentations, reports and spreadsheets; proficiency with Microsoft Excel, particularly VLOOKUP and macros
Comfortable completing repetitive tasks with the ability to deliver results and meet tight deadlines