What you will do
Citi Custody has been the leading provider of high-quality market intelligence and client dedicated network support for clients in the industry for over a decade, leveraging its proprietary branch network.
The role has several strategic objectives:
- Support key INS clients on network related matters such as market changes, new market entry requirements, operational implications or any other network related requirements, including Citi’s service offering.
- Understand the impact of relevant market change on clients’ existing portfolio and proactively communicate implications and next steps to clients.
- Coordinate clients’ incoming network related inquiries with the branch and agent network.
- Support the client facing teams with presentations on the Citi network.
- Assume network management responsibilities for a small number of APAC markets, solutioning for global clients, manage market and sub-custodian changes with product and serve as an escalation point for issues raised
- Act as an editor and publisher for Market Guide.
- Contribute to oversight activities as necessary
- Participate in functional programs and initiatives as needed for APAC.
- The role is also expected to closely partner with the Network Management Oversight team. Key stakeholders outside Network Management include Product, Client, Compliance, Legal and in-business and second line of risk.
The role is aiming to combine the skills required to manage clients and a client facing team with ability to generate content in writing.
Key requirements include:
- Excellent written and verbal communications skills
- A good understanding of Securities Services and Custody
- Ability to foster excellent relationships between the business, client facing teams, internal stakeholders and external providers
- High motivation, energy and sense of urgency, particularly managing market events
- Flexible and adaptable to quickly changing internal and external circumstances
- Willingness to assume responsibility and accountability
- Experience of working in a global environment and managing a group of people
- Bachelor’s Degree in banking/ management/ finance or other relevant discipline or Equivalent Experience.
- Masters is Good to have.
Product Management and DevelopmentProduct Management
Time Type:
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