KLA Regional Division Applications Engineer BBP 

Taiwan, Taiwan Province, Hsinchu 

168228085

Responsibilities:

• Customer support : Product value demonstration during beta testing, Head-to-Heads (H2H) and tools in the ramp phase, thereby enabling product penetration/adoption at world-wide customers. Thisincludes-investigatingsemiconductor manufacturing yield issues and providing inspection solutions; creating & sharing product value statements and use-cases with engineering, marketing and sales groups; training customers and other applications engineers.
• Product Demonstration : Provide specific product demonstrations on all aspects of highly complex products to customers and assess potential applications to meet customer needs
• Product Characterization : Work on test plan development and execute detailed characterization of the tool/algorithm performance and provides clear feedback to the Engineering teams for product improvement, especially during Alpha/Beta tests.
• ProblemDiagnosis/Troubleshooting: Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.
• Customer Relationship : Interacts with customers to educate and coordinate activities. Good working knowledge of customer use case and is expected to understand customer needs and improve customer relations.
• Training : Conduct customer product demonstrations and technical training including on-site training of Field Applications Engineers and end users.
• Documentation : Document all test results and lessons learned in BKMs (Best Known Methods), training documents, Demo reports, or, Alpha/Beta test reports and transfer product knowledge to Field Applications teams.
• Presentation/CommunicationSkills : Generate demo and test reports and strong presentation skills for internal and customer review.

Requirements:

• We are looking for high energy, self-driven and motivated engineers who are interested in working in High Tech. The semiconductor space is a fast paced, high stress environment that gives applications engineers a lot of autonomy to work and drive projects on their own. Ideal candidates appreciate the opportunity to have high levels of accountability, working well with limited supervision and thrive in a work environment where they can drive projects on their own.
• Candidate must have Master’s or bachelor's degree in Engineering, Physics, Material Science, or related fields.
• Must have excellent oral and written communication, organizational, analytical, and interpersonal skills.
• Candidate must be a strong team player.

• >70% travel will be required