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About the Job:
This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires for the individual to work in Shifts.
What will you do?
Manage the RHEL deployments
Identification of critical updates, upgrades and validating such in the non-prod setup
Provide RCA and resolution for priority 1 & other impoetnat tickets
Health check for critical workload setups on RHEL
Enable all relevant security controls in RHEL as per info-security policies
Help in troubleshooting the production critical issues \ Priority 1 tickets
Creating Standard operating environment (SOE) Installation / configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices
Day to day operations/maintenance activities related to RHEL deployments
Creating short script for day to day operations
Managing Users, quota & access on RHEL platform
Applying patches through Satellite
Provide Daily Report, other reports as required
Create SOP
Work along with Various Client Stakeholders from Customer location
Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team
Work in Shifts in accordance with Shift Roster (working on holidays, Saturdays & Sundays also)
What will you bring?
5+ years of Linux or UNIX system administration experience
Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience
RH certification is preferred.
Good Troubleshooting skills for RHEL
L2 Support and Administration Experience for RHEL clusters
Has experience in working with Large customer setups
Preferred work experience for Indian customers
Experience in working at customer locations. This job is in Mumbai
Has excellent Communication skills to drive technical conversations with the customer.
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