Rapid7 Business Operations Analyst 

Czechia, Prague, Prague 

167947915

As an Associate Business Operations Analyst you will be a key member in the Professional Services team in owning key responsibilities to support our customers and internal leaders. This position will partner closely with the Senior Manager of Services Business Operations, along with leaders within the Professional Services organization. This person will act as a key contributor towards tactical and strategic goals.

In This Role You Will:

• Support the resource management function through timely and accurate updates to our professional services automation tool including resource requests, assignments, and timecard reviews.

• Collaborate with the Operations Manager and business stakeholders to support and continuously improve the processes within the services organization

• Partner with leadership to drive out implement new processes to ensure efficiencies and visibility into staffing capacity and driving positive business outcomes for our customers

• Maintain, improve, and analyze existing financial models. Ensuring accuracy in the data to support leaders ability to make decisions

In Return You Will Bring:

• Bachelor's degree

• 1-3 years of experience in a project management or operational role

• Organizational skills and proven ability to manage high volume of activity effectively in a matrix resource environment

• You consider Excel/Google Sheets and PowerPoint old friends, not enemies

• Strong communication skills and team-driven focus is essential, as this team member will be expected to act independently as well as collaboratively with customers, peers, partners, and managers to ensure customer satisfaction and team goal achievement

Nice to Have But Not Required:

• Project Management Professional (PMP) and / or ongoing affiliation with the Project Management Institute (PMI)

• Experience with CRM or ERP Systems (NetSuite, SalesForce, or FinancialForce a plus but not required)

• Experience working in a consulting/services organization within a technology or management consulting company

• Experience with Data Visualization tools such as Tableau, PowerBI, etc.