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Google Quality Program Manager YouTube 
India, Telangana, Hyderabad 
167539529

14.08.2024
Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience identifying issues in processes and creating solutions, and working with cross-functional teams to drive these changes.
  • 5 years of experience in a customer or client-facing role supporting scaled operations management.
  • 5 years of experience building relationships with stakeholders or clients.

Preferred qualifications:
  • Experience collecting, synthesizing, analyzing, and visualizing complex sources of data to derive insights and form recommendations that improve operational efficiency and efficacy.
  • Experience in quality management principles like Six Sigma, Total Quality Management, or COPC.
  • Experience with dashboard tools such as SQL, Datastudio, or Tableau.
  • Ability to work with our partners (e.g., vendor operations and service center agents) in a positive, productive way that encourages collaboration.
  • Excellent in large scale program management, align programs to business strategies, deliver beneficial results, communicate with stakeholders, govern program activities, and support integral program processes.
  • Excellent project management skills.