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KEY RESPONSIBILITIES
·Ensure the timely execution of securities settlements for International Custody, Vostro services and Account Operator services for the LATAM markets.
· Ensure the timely Pre-match, Foreign Exchange, Client Services, Trade Processing, Investigations and settlements functions for the LATAM markets.
· Process reengineering, identify, and implement process improvements and technology developments for LATAM markets. Activities include review existing processes, Securities transactions Pre-matching , Depository Settlements, Account Operator Cash/securities, Asset Reconciliation, Account Openings and timely resolution to Customer queries and investigations. Write BRD’s , coordinate and execute systems UAT testing.
· Support all LATAM markets with continual process re-engineering efforts, efficiency management, quality improvement and cost optimization
· Prepare departmental MIS for Senor Management review
· Interact with local branches Operations, Product and Technology Support teams to address client, operational and technological issues.
· Ensure compliance with internal audit programs
· Assume responsibility for special projects, as required
· Produce MIS to measure units effectiveness on service standards and client deliverables
· Excellent client service skills
Qualifications:
Education:
Anticipated Posting Close Date:
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