Microsoft Technical Support Engineering - Hybrid BI Microsoft Fabric Power 

South Korea, Seoul 

165545862

Required Qualification / Preferred Qualification

3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or IT experience.

Experience in one or more of these areas desirable

• Power BI , Tableau, or similar BI solutions

• OLAP, Data warehousing or OLTP, Database

• Experience with one or more Big Data, Data warehouse, Analytics Products and Services is preferred

• Microsoft Fabric, Synapse Data Warehouse

• BI experience like ETL, Data warehousing management, Data Mining, Report Designer or developer

• Basic Knowledge of Database Management Systems like Oracle, MySQL, SAP etc.

• Programing language such as C#, DAX, MDX, SQL, Python

• Conceptual knowledge of Azure, AWS cloud architecture or any Cloud SaaS experience

Language Qualification

Korean Language: fluent in reading, writing and speaking.

English Language: confident in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

• Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
• You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
• Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.