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1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and
3. Assures operational quality of system equipment.
4. Coordinates actions with customers to minimize down time.
5. Provide assistance to Installation Engineers and junior engineer in resolving problems.
6. Engage, communicate and co-work with Product Support Organization on escalated technical matters.
Minimum Qualifications
1. Strong communications and interpersonal skills.
3. Ability to work under pressure.
4. Proficient in the Japanease/English language.
5. Strong software management skill, have unix background is a plus.
6. The ability of logical thinking.
Bachelor's Level Degree and 0 years related work experienceThese jobs might be a good fit