SAP Support Engineer - License Audit & Compliance 

Hungary, Pécs 

164161772

The Role:

· Handle customer incidents within agreed timelines.

· Follow up with relevant parties to ensure timely completion of license audit, metering, and consumption queries from customers.

· Collect and analyse customer’s usage and measurement data. Evaluate customer consumption and compare the results to the licensed software contracts. Create usage reports to assess compliance.

· Align with responsible sales executives, license compliance managers and other local contacts regarding the usage findings so that required action can be taken.

· Efficiently support your team members and manage your assigned workload.

· Engage with internal and external stakeholders to support with SAP Private Cloud Metering Services

Role Requirement:

Education and Qualification / Skills and Competencies

Proficient verbal and written communication skills in German

· Fluent verbal and written communication skills in English

· Bachelor’s Degree in Business or similar

· Strong communicator who likes to work in a multinational team environment

· Excellent organizational and follow-up skills

· Excellent analytical thinking skills and strong attention to the detail

· Advanced Microsoft Office (Word, Excel, Power Point) and Presentation skills

Work Experience

· Minimum one-year work experience in business environment preferably within the IT industry

· License usage and compliance knowledge is desirable, but not essential

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