Citi Group VP - ICT Security Operations Analyst 

Singapore, Singapore 

16271605

Responsibilities:

• Working with Transformation Program Directors, Senior Architects, Steering Committees, CISO and CTI partners in delivering the transformational Programs related to SASE.Onboarding of users on Zscalar and ensuring smooth transition.
• Troubleshooting issues and work on finding RCA.
• Zscaler Internet Access design and migration methods from legacy Internet Access solutions to SASE based architecture.
• Interface and support Citi’s Security Architecture Council and Working Groups building strong rapport across teams.
• Firewall rules Management (creation/ modification/ deletion) by following Change management process and via automation.
• Participate in migration activities and provide troubleshooting support from Infrastructure defense standpoint. Identify issues, provide support for isolating problems, finding RCA.
• Willing to work on weekends for migration activities off business hours.
• Completing additional tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.

Qualifications:

• 8-12 years of extensive Security Experience with Checkpoint Firewalls, Juniper Networks Firewalls, Palo Alto Network Firewalls, Bluecoat Proxy, IPS/IDS, Illumio, Crowdstrike and EDR tools.
• Extensive knowledge on SASE Zscalar user onboarding and operational support experience.
• Strong troubleshooting skills over the Firewalls, Proxy and network infrastructure.
• Extensive Data Networking knowledge and an understanding of network security standards such as Firewall Rules, Security Zones, Multicast Data Feeds, Ultra Low Latency Network Architectures & Platforms.
• Hands-on experience in Zscaler Internet Access, Zscaler Private Access and Zscaler Digital Experience
• Proven influencing and relationship management skills.
• Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary
• Strong communication skills, including verbal and written skills.
• Ability to work as part of a team with remote colleagues in other countries.
• Strong knowledge of Proxy functionality and Proxy features
• Consistently demonstrates clear and concise written and oral communication as well as strong presentation skills to both technical and non-technical audiences.
• Advanced analytical and problem-solving skills
• Demonstrated ability to take ownership and work with cross functional teams to manage multiple projects simultaneously under pressure.
• Thorough understanding of industry and corporate technology standards for Cyber Security services

Critical Competencies:

• Firewalls, Proxy and network infrastructure
• Zscaler Internet Access, Zscaler Private Access

Time Type:

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