Amazon Sr Applied Scientist Amazon 

United States, Washington, Seattle 

160644517

Key job responsibilities
As a Robotics Deployment STL your primary responsibilities are:• Demonstrating ownership by acting as the Single Point of Contact (SPOC) for all things Deployment related with your Robotics customer, partner, and stakeholder teams
• Coordinating with each Deployment team on service deliverables: Deployment Readiness (DR), Systems Integration (SI), Robotics Deployment Engineering (Int’l and NA RDE), Strategy & Operations (S&O), Infrastructure Readiness (IR) on clear definition of the Customer Delivery Solution (set of services) and the respective measures of delivery success
• Establishing a mechanism and cadence to manage total Customer Delivery Solution status by deployment service
• Managing escalations or misalignments when there are risks to delivering committed services with high quality; facilitating/leading tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities
• Working with Deployment teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)
• Ensuring role clarity as it relates to the service delivery teams and escalating to functional leadership when there are misalignments that impact delivering on commitments
• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability
• Leading any associated Lessons Learned, Root Cause Analysis, or Retrospectives with regard to Customer Solution Delivery
• Coordinating across internal teams (i.e. Robotics Supply Chain, Robotics Manufacturing, Global Engineering Services, and Global Safety & Support) to ensure alignment and enablement of delivering deployment services
• Exercising strong technical judgement to influence and drive deployment methodology expertise to program level decisions
• Ability to understand scalability requirements and determine feasibility of technology deployments at scale – acting as the voice back to Product and Engineering teams to protect for those requirements on emerging technical products

- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules