As a Vice President, Control Manager within the Chief Data & Analytics Office (CDAO), you will be responsible for control management support related to Firmwide Data Governance risks. You will also assist with CORE Program Governance and Firmwide Common Processes, ensuring best practices are shared across our businesses when overseeing data use, governance, and controls. This role provides an opportunity to work in a fast-paced, dynamic environment, promoting change and continuous improvement.
Job responsibilities
- Oversee completion of relevant CORE Governance deliverables and assessments such as Compliance and Operational Risk Summaries, Process Owner Reviews, and Quarterly MRI reviews.
- Assist the Controls team in maintaining adherence to key Control Management standards (e.g. CORE, Control Committee, Risk ID, Risk Acceptance, Legal Entity).
- Understand relevant FW Data Risk Management Standards and Procedures and support data governance controls and practices related to select data risk types
- Support setup and management of relevant FW Common Processes and associated risks and controls in CORE
- Review business procedures; ensure annual process reviews and attestations (e.g. Business resiliency plan, Estimations/ User-Tool Inventory)
- Monitor metrics to facilitate management actions for breached metrics
- Participate in regular CDAO Issue Review Forums with cross functional stakeholders to ensure consistent issue management practices.
- Support planning and employee engagement activities for CDAO Controls
- Partner with CDAO Control Managers as well as Firmwide Controls teams to ensure ongoing and effective CORE data quality, governance, reporting and drive continuous improvement.
Required qualifications, capabilities, and skills
- Bachelor’s degree in business, Finance, Accounting, or a related field
- 5+ years of financial services experience in control management, audit, quality assurance, risk management, program management or compliance
- Sound judgement in assessing risk, prioritizing work, engaging business partners
- Manage key projects and initiatives from inception to completion, confirming alignment with business objectives
- Assist in the development of detailed project plans, including timelines, milestones
- Collaborate with cross-functional teams to ensure timely and successful project delivery
- Prepare and present regular project status reports to management and stakeholders
- Build and maintain strong relationships with internal stakeholders
- Act as a liaison between business units, control functions, and management
- Experience working across organizational boundaries to analyze, design, and deliver best practices
- Solid understanding of the 3 lines of defense in banking institutions, Compliance, Conduct & Operational Risk Frameworks
Preferred qualifications, capabilities, and skills
- Excellent project management skills, with experience leading complex projects and initiatives
- Excellent analytical, problem-solving, and decision-making abilities
- Strong interpersonal and communication skills, with the ability to effectively engage with stakeholders
- Ability to work autonomously to drive change, demonstrating flexibility and adaptability to shifting priorities; effectively manages competing priorities to achieve optimal results in a fast-paced, results-driven environment
- Knowledge of regulatory requirements and industry best practices
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and project management tools; knowledge of JPMC platforms like ELA and CORE preferred
- Professional certifications such as PMP, CPA, or CIA are a plus