As a Closer in the home lending department, you will be responsible for reviewing and finalizing title and closing documents, ensuring compliance with bank policies and regulatory requirements. Your role involves interacting with internal partners and external vendors to meet business requirements and deadlines, providing exceptional service throughout the process.
Job Responsibilities
- Review and analyze title documents for accuracy and compliance.
- Identify and address discrepancies in title documents promptly.
- Obtain and verify title fees for accurate reflection in closing documents.
- Prepare and review closing disclosures and final documentation.
- Communicate with title companies, internal partners, and vendors to coordinate closing documents.
- Manage the pipeline assertively, addressing issues or delays.
- Maintain detailed records for audit and compliance purposes.
- Provide exceptional customer service to stakeholders.
- Demonstrate urgency in resolving title issues and preparing documents for tight deadlines.
- Keep clear notes with ETAs to ensure alignment among all parties.
Required Qualifications, Capabilities, and Skills
- High school diploma or equivalent required; additional education in real estate or finance is a plus.
- Strong attention to detail, analytical, and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using title and closing management software.
Preferred Qualifications, Capabilities, and Skills
- Strong problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Knowledge of real estate, title, and closing processes.
- Customer service-oriented mindset.
- Ability to review and manage a pipeline efficiently.
- Strong partnership-building skills for effective collaboration.
- Ability to multitask and adapt to changing priorities and deadlines.
- Assertiveness and a proactive approach to managing the pipeline and challenges.