Job Responsibilities:
- Collaborate with senior management to communicate and implement business strategies, supporting the BM of Payments Ops teams in key initiatives.
- Assist in creating agendas and preparing high-quality presentations for offsites, townhalls, and management meetings.
- Utilize automation and AI/ML tools to streamline processes, enhance models, and deliver insightful executive reporting and data analytics.
- Manage monthly governance and reporting processes, optimizing data integrity and crafting clear presentations for diverse stakeholders.
- Support seamless workplace planning, capacity management, and execution of location strategies, maintaining workplace dashboards and tools.
- Organize and provide logistical support for sessions, events, and employee engagements, driving innovation and stakeholder alignment.
- Manage operational support for products, including issue management and stakeholder engagement for troubleshooting and remediation.
Required qualifications, capabilities, and skills:
- Bachelor’s /MBA degree in Business, Finance, Economics, or related area.
- Minimum 5 Years of experience in Business Management, Banking or COO team role.
- Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint), Alteryx , SharePoint
- Proven experience delivering high-quality presentations and reports.
- Strong communication, organization, and project management skills.
- Excellent written and oral communication skills.
- Ability to present solutions to complex and sensitive matters effectively.
Preferred qualifications, capabilities, and skills:
Knowledge of Alteryx, Sharepoint, Tableau
Ability to articulate and demonstrate thoughtful rationale in design decisions.
Strong presentation and communication skills, capable of addressing large audiences and senior management.