IBM Power Hardware Technical Support Professional 

India, Karnataka, Bengaluru 

157945259

Required Technical and Professional Expertise

• 4+ years of customer facing service or support skills and experience
• Bachelors Degree: Engineering, computer science or similar technical degree
• Highly organized with exceptional follow up and analytical skills
• Excellent written, verbal and phone skills
• Highly-motivated, creative problem-solver, and thrives working directly with clients
• Ability to work effectively across cultures and geographies
• Technical aptitude with ability to understand and succinctly communicative value
• Creativity and judgement applied to professional technical, or operational problems
• Basic knowledge of server hardware and operating systems

Preferred Technical and Professional Expertise

• 2+ years of technical support experience
• Experience with Server Hardware
• Experience with Hardware Firmware
• Experience in Linux , AIX or IBM operating systems
• Knowledge of Data center configuration, logging, network, performance