Cisco Senior Machine Learning Engineer NLP 

United States, Georgia, Atlanta 

156524933

The application window is expected to close on: April 14, 2025.

As a Senior Machine Learning Engineer on the Collaboration AI team, you will innovate NLP/LLM solutions for Webex products.

You are expected to be a main contributor in our AI technology space and bridge the gap between the fast evolving open-source AI landscape and the Webex user experience. You'll drive technological advancement while bridging cutting-edge AI developments with practical user experiences. Your responsibility will include, but not limited to, the following:

• Explore and implement next-gen LLM technologies, focusing on retrieval-augmented generation (RAG), AI agents, and agentic workflows.
• Fast prototype innovative concepts and create viable paths to production.
• Conduct applied ML research and follow the systematic methodology: Establish benchmarking methods, evaluate against baselines, perform ablation studies, and deliver actionable recommendations.
• Balance technical trade-offs to determine optimal production solutions
• Collaborate with system engineers, product managers, and client teams to drive productization
• Level up the team's AI/ML savviness as an AI knowledge catalyst.

• M.S. or Ph.D. in Computer Science, Mathematics, or a related field.
• 5+ years of experience withNatural Language Processing
• 2+ years of experience implementing LLM technologies, systems, and applications
• Proficiency with deep learning frameworks (e.g., PyTorch, JAX, Keras, TensorFlow), ML ecosystems (e.g., Hugging Face) and production Python programming skills

• Proven experience deploying NLP/LLM solutions in production environments
• Strong judgment to assess practical value versus industry hype
• Demonstrated persistence in problem-solving complex challenges
• Deep intellectual curiosity in emerging AI technologies
• Engineering mentality at heart
• Research contributions in NLP (publications, patents, presentations) are a plus