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What you’ll do
EXPECTATIONS AND TASKS
-Attend to e-Learning lessons, remote learning sessions, classroom trainings and coaching;
-Participate in weekend and holidays support activities.
-Create internal/external content for our knowledge base;
-Perform knowledge transfer to internal staff;
-Participate in internal projects driven by internal requirements.
What you bring
-Proven ability to work well under pressure demonstrating exceptional organizational skills;
-Self-motivated, proactive and solution oriented individual;
-Open personality, ready for continuous learning and improvement;
-Fluent spoken and written English language skills are required;
-Experience in customer handling situations, escalation management and soft-skills (plus);
-Previous experience on direct interaction with Enterprise Customers (plus);
-Previous experience in IT, Information management or Business administration (plus).
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