JPMorgan Shared Services Controls Exam Management - Associate 

United States, Arizona, Tempe 

153932406

Job Responsibilities:

• Build and maintain a client focused organization by partnering with senior leaders across the larger Control Management and CCB organizations that balances the needs of the teams while driving a strong controls framework
• Develop management, stakeholder, or regulator presentations in order to communicate issues, recommendations, and status of Exams
• Prepare client-specific reporting, including Controls Exam Management Weekly Executive Summaries
• Drive the team to assure a focus on quality of service through team’s consistent implementation of Targeted Exam Readiness for upcoming Exams
• During Targeted Exam Readiness, identify potential concerns and control issues, determine the root cause of issues, and ensure stakeholders develop and implement appropriate corrective actions prior to start of Exam
• Challenge the status quo by providing critical and analytical thinking and strong decision-making capabilities to identify problems, propose creative solutions, and escalate as necessary
• Foster an environment of process improvement efforts to drive consistent, innovative, and tactical strategies among the broader controls team
• Assist CCB Controls with Regulatory request completion, and review for consistency
• Constantly strive for consistency and applying historical responses to ensure current response aligns to current controls practices
• Prioritize tasks and deliverables to meet deadlines, and escalate concerns to direct manager
• Understand and assess common themes among ongoing Exams, to develop best practices for future exams
• Manage deliverables and projects in support of CCB Controls initiatives

Required Qualifications, Skills and Capabilities:

• Strong analytical, prioritization, organizational, and time management skills
• Critical thinking and problem solving / issue resolution skills
• Team player with the ability to work productively within a group, with strong collaborative qualities and a positive demeanor
• Excellent verbal and written communication skills
• Proficient/Expert using Microsoft Word, Excel, PowerPoint and SharePoint
• Bachelor’s degree, or equivalent job experience in the financial services industry, comprised of 5+ years’ experience in banking
• Flexible in nature with the ability to thrive in a very fast-paced and changing team environment