Citi Group Cash Trade Proc Rep - C02 NEWARK Onsite/Resident 

United States, Delaware, Newark 

152824309

Responsibilities:

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards
• Assist with activities related to compliance and control
• Perform job duties by following detailed procedures or explicit instructions under direct supervision
• Aid in internal and external customer contact
• Serve as a backup processor for team members during high volume periods
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Pass basic induction and operations training
• Effective written and verbal communication

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Second Shift Friday to Monday 5pm-3:30am

Anticipated Posting Close Date:

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