Bachelor's degree in a technical, business, a related field, or equivalent practical experience.
2 years of experience in customer support or client services, including troubleshooting and resolving customer issues.
2 years of experience in managing projects or programs, engaging with external executive stakeholders.
Ability to communicate in English and German fluently, as this is a customer-facing role that requires interaction with local stakeholders.
Preferred qualifications:
Ability to manage multiple, time-sensitive projects while working independently to drive projects to completion with guidance and high attention to detail.
Ability to make constructive suggestions and develop innovative ways to scale initiatives.
Ability to troubleshoot technical issues.
Beginner level proficiency in SQL.
Ability to communicate in any European language fluently, as this is a customer-facing role that requires interaction with local stakeholders.