Citi Group Quality Assurance Review Officer 

United States, Texas, Irving 

152056433

• Wealth Credit Management (WCM) is an integral part of the credit management organization for Global Wealth Management (GWM).
• The WCM mandate is to deliver best-in-class credit risk analysis, monitoring, and credit administration to Citi Private Clients globally, partnering with Independent Risk Management.
• The WCM Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. GWM Management use the results of the quality assurance reviews to assess the quality of the group’s policies, procedures, programs, and practices as relates to end-to-end risk analysis. The results help management identify weaknesses and risks associated with the credit analysis function, training needs, and process deficiencies, among others.
• The QA Governance and Strategy Senior Lead manages a team of QA officers, responsible for supporting the timely and proper end-to-end execution of the QA Review function. This is a key role that connects with other QA stakeholders from across different Business Units and lines of defense.
• The successful candidate will need to be a self-starter, who can successfully work in a team environment, sometimes under time constraints, and be able to ensure adherence to all processes and procedures.

Job Background/Context:

The Quality Assurance Reviewer is responsible for ensuring the Credit Approvals adhere and consistently apply the established policies, standards, and processes. This role supports future career opportunities in the lending space, including underwriting, as well as in control and internal risk review functions across Citi.

Key Responsibilities:

• Executing routine and complex Quality Assurance Reviews (testing)
• Creating and updating QAR Report templates
• Synthesizing QAR results and preparing quarterly Scorecards
• Providing feedback on new or updates to existing assessment document templates and other templates used throughout the WCM QA organization
• Mentoring and coaching other Quality Assurance Reviewers
• Leading or participating in QA initiatives and projects
• Maintaining the QA database

Qualifications:

• BA/BSc or higher degree in Business, or another related subject.
• 2-3 years relevant experience
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Competencies:

• Excellent working knowledge of Excel, Word, and PowerPoint.
• Excellent communication (written and verbal)
• Strong interpersonal and organizational skills
• Excellent attention to detail
• Ability to work under pressure to tight deadlines
• Demonstrates initiative with an interactive approach to problem solving
• Team player with strong initiative
• Ability to manage work across different time zones, including North America, Europe, and Asia
• Working knowledge of core GWM systems desirable but not essential.

Anticipated Posting Close Date:

View the " " poster. View the .

View the .

View the