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Trade & Working Capital Operations – Specialty Product Associate – Sr. Associate.
Job Responsibilities
- Ensuring all client transactions are managed end to end and completed within agreed SLA. - Knowledge of Uniform Customs and Practice for Documentary Credits; UCP 600, International Standby Practices: ISP98 & Guide to ICC Uniform Rules for Demand Guarantees URDG 758, Boycott regulations, Office of Foreign Assets Control compliance is preferred.
- Ability to analyze the processes and identify improvement areas, suggest action plan to improve the efficiency and turnaround time.
- Ensure NIL errors/incidents.
- Solution oriented, manage crisis situations through proper escalation matrix.
- Support a wide range of stakeholders (Product, sales, client service, partner site and Tech support)
- Build effective relationships with management and internal stakeholders, also should have ability to influence them where necessary.
- Possess leadership qualities to drive the department focus areas on a regular basis.
Required Skills and Qualifications
- 10-12 years of experience in a Financial Services industry and business knowledge on Trade products is preferred
- Experience of working with various stakeholders
- Excellent communication skills, both written and verbal and capable of developing strong story boards to support senior management update
- Exceptional organizational skills, be able to prioritize demands/tasks based on priority level
- Strong analytical ability with experience in analyzing and synthesizing large data sets
- Strong level of proficiency with Microsoft tools (Excel, PowerPoint, SharePoint, Project),
- To maintain Strong Risk environment.
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