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The Complex Investigations Unit in the AML Department performs specialized investigations to assess risks presented in particular circumstances. A Subject Matter Expert (SME) will work closely with key stakeholders in the CIU and outside of the CIU when required, including senior management and established people leaders, to foster increased collaboration, improve processes and procedures, assist in team development and learning, and provide general support within a designated workstream and across the CIU.
Responsibilities Include:
Identifying process and procedural improvements, proposing potential solutions, and owning/managing the execution of ideas
Collaborating with investigators and people leaders on complex investigations and/or special projects, often functioning in a leadership capacity
Serving as a “go-to” for leadership and investigators, helping to manage questions and other various needs of the workstream.
Organizing training and mentorship opportunities by maintaining a sound working knowledge of applicable processes and procedures, participating in meetings, developing training materials, and leading sessions.
Assisting management with additional team responsibilities, including hosting meetings, queue management, conducting reviews, and serving as team leaders
Partnering with other workstreams and departments to increase awareness, promote collaboration, and assess impacts;
conducting assigned investigations, including traditional queue work as needed, while maintaining high standards of production and quality
Qualities Desired:
A critical thinker who is able to identify enhancements and opportunities and develop and execute strong solutions, while fostering collaboration and teamwork among multiple individuals and workstreams.
A proficient communicator who can move seamlessly between oral and written communication and is able to tailor presentations to the audience.
An organized individual who prioritizes tasks appropriately, identifies and observes deadlines, and can manage multiple responsibilities at once.
A strong leader who understands the value of building consensus.
A driven investigator with a strong understanding of AML risk, management practices, and regulatory requirements.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of Anti-Money Laundering experience
Preferred Qualifications:
Bachelor’s Degree
4+ years of AML experience within the financial industry
CAMS certified
Experience investigating complex cases involving high risk customers and typologies
Proficiency in Microsoft Office and G Suites
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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