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Purpose Statement
This position reports to the Global Process Owner Invoice to Cash and acts as the liaison between the regional service delivery teams and Global Process. The Principal Process Analyst is responsible for coordinating regional process improvement efforts leveraging global standards, benchmarking our services against industry standards, ensuring that GBS complies with auditing and internal control requirements, and participates in all service infrastructure efforts for the Invoice to Cash end to end process. The position requires strong collaboration, communications and change management skills as well as significant experience in the end-to-end Invoice to Cash process.
Key Responsibilities
Basic Qualifications:
We offer:
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