Capital One Learning & Development Manager 

United States, Virginia, Arlington 

150572804

This role will primarily support the Experience Design organization, serving as a visionary and support the org’s learning strategy with crafting new experiences, tracking projects and managing multiple initiatives in order to effectively connect, create value and build skills capabilities across Capital One. In your role as a consultant you will engage with our stakeholders to determine learning needs and solutions.

You will be responsible for building relationships with key business stakeholders and partners to conduct needs analysis, consult, implement, measure and manage learning strategies designed to help our internal associates and business leaders grow their functional and professional skills in innovative, creative and appealing ways.

Key Responsibilities:

• Project manage multiple initiatives within the team; leading program teams and also providing support at various capacity levels

• Ensure scope of deliverables, timelines and budget are met, identify risks and issues and mitigate and / or escalate as needed

• Recommend evidence-informed solutions that improve and streamline learner experiences and drive adoption of culture change

• Use exceptional influence, written, and verbal communication skills to define and socialize our L&D strategy, where learning is a lever to optimally support the enterprise

• Partner with key stakeholders to identify and prioritize points of leverage for business impact and scope for new initiatives

• Partner with other Learning & Development professionals across the Enterprise to gain efficiencies, share best practices, and optimize how we interact

• Influence across multiple cross-functional teams, client organizations, and groups without direct authority, collaborate with enterprise learning peers to leverage existing products and experiences, and identify solutions that achieve shared results

• Stay current with external trends, best practices, and innovations and infuse these into the work products and consulting offered to clients

• Leverage experience and background in instructional design and adult learning to drive the creation and adoption of innovative and cutting edge blended learning experiences utilizing digital, video, audio, mobile, and experiential learning formats

• Leverage expertise in adult learning to inform the learning strategy and products

• Comfort facilitating and leading training/workshops effectively, engaging associates at all levels

• Coach and develop learning professionals to enable them to bring their best skills and talents to Capital One and to continue to grow

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of experience in client facing consulting

• At least 1 year of experience in project management

Preferred Qualifications:

• At least 3 years of experience building/working with Experience Design and Design Research organizations

• At least 1 year of people leadership / management experience

• Familiarity with change management

• At least 5 years of experience in learning and development

• At least 3 years of experience in learning strategy creation

• Experience facilitating across a variety of modalities including in person and virtual programs

McLean, VA: $126,700 - $144,600 for Learning Manager Richmond, VA: $115,200 - $131,500 for Learning ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.