Microsoft Senior Construction Claims Analyst 

United States, Washington 

149393985

Theshall work seamlessly with the Global and Regional Claims Lead to play a pivotal role in monitoring and reporting on claims activities within their assigned region, i.e., North, Central, and South America (AMER), Europe, the Middle East, and Africa (EMEA), or Asia and Pacific (APAC), to ensure compliance with the Cloud Operations and Innovation (CO+I) Engineering Procurement Construction (EPC) Global Claims Management framework. You will be responsible for the oversight of the SAP Ariba Claims Management Module, ensuring its seamless integration and functionality within the Global Claims Power Buisness Intelligence (PBI) Dashboard. The role demands a proactive approach to troubleshooting, data analysis, and the optimization of claims management processes.

Required Qualifications:

• Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 6+ years experience (including internships) in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations
  • OR Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 5+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations
  • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 8+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations
  • OR Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 7+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations
  • OR equivalent experience.

• Monitoring and Reporting: Oversee and manage claims data within the region, ensuring accurate and timely reporting into the Global Claims Power BI (PBI) Dashboard, in compliance with the CO+I EPC Global Claims Management framework.
• SAP Ariba Claims Management: Act as the primary point of contact for SAP Ariba Claims Management Module, addressing any issues and ensuring smooth operation and integration.
• Data Analysis: Analyze claims data to identify trends, discrepancies, and areas for improvement, generating actionable insights for stakeholders around Claims identification, avoidance, mitigation, and timely resolution.
• Training and Support: Conduct training sessions for new and existing users on the SAP Ariba Claims Management Module and related reporting tools.
• Process Improvement: Collaborate with the Regional Claims Lead for coordination with cross-functional GSC, EPC and CELA teams to streamline in-region claims management processes, reduce cycle times, and enhance overall efficiency.
• Stakeholder Communication: Prepare and deliver monthly and quarterly reports to Regional stakeholders, highlighting key metrics, challenges, and successes.
• Troubleshooting: Quickly address and resolve any issues related to claims management systems, providing technical support and liaising with EPC Digitization or CO+I Engineering teams, as needed.
• Collaboration: Work closely with their Regional Claims Lead for alignment with the regional execution, Data Center Decisgn (DCD), Design & Construction Engineering (DCE), Project Controls, Quality, Commissioning, and other EPC and CELA teams to ensure effective claims management practices.

Key Performance Indicators (KPIs):

• Accuracy and timeliness of claims reporting into the Global Claims PBI Dashboard.
• Reduction in claims management cycle times.
• Successful resolution of technical issues related to SAP Ariba Claims Management Module.
• Effective training sessions conducted for SAP Ariba users.
• Positive feedback from stakeholders regarding communication and support.