JPMorgan Product Manager Vice President 

United States, New York, New York 

149255092

You will also manage, coach and mentor other linguists on the team.

Job responsibilities

• Manage intent and entity taxonomy and alignment with cross-functional teams across the organization.
• Work closely with Product Managers, ML Engineers and Analytics by providing linguistic expertise and direction for new NLP capabilities (e.g., dialogue, ambiguity, inference)
• Partners closely with Annotation Lead to review and optimize training data and enable meaningful and measurable outcomes.
• Manages conversational analysis in close partnership with Analytics team to identify patterns, anomalies, opportunities for improvement, leveraging conversation analysis methodologies
• Design extended analytic frameworks and semantic representations to support richer NLU models.
• Identify new testing opportunities and conversational strategies
• Develops and maintains documentation on Natural Language Understanding processes, guidelines and best practices
• Manages other linguists and conversation analysts

Required qualifications, capabilities, and skills

• 5+ years of experience in working in Computational Linguistics or Natural Language Processing, specifically within context of chatbot development or related AI applications.
• Background in linguistic analysis, especially syntax, semantics and/or pragmatics
• Advanced knowledge of conversational AI product development life cycle, training, design, and conversation analysis
• Excellent analytical and problem-solving skills.

Preferred qualifications, capabilities, and skills

• Master’s or PhD in computational Linguistics, Data Science or related fields.
• Experience working with Generative AI and LLMs
• Demonstrated prior experience working in a highly matrixed, complex organization