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Honeywell Sr Field Service Technician 
United States 
148488114

17.07.2024
JOB DESCRIPTION
Design solutions to drive safe living and quality of life

The future is what you make it.

As a
You will report directly to our Field Service Supervisor, and you’ll work out of our location.


Key Responsibilities:

  • Maintain server and network infrastructure
  • Provide exceptional customer support
  • Execute work orders to meet customer satisfaction of service delivery
  • Deploy, diagnose, repair and maintain Honeywell systems and solutions according to specifications and industry standards
  • Provide technical support to customers by addressing inquiries, resolving issues, and offering guidance on system usage
  • Maintain accurate records of all installations, maintenance activities, and repairs. Complete service reports and documentation in a timely manner
  • Collaborate with other technicians, engineers, and customer support teams to deliver comprehensive solutions and support to clients
  • Acquire security and other clearances as required by customer

YOU MUST HAVE:

  • Associate of Science degree in a Computer Science, or Information Technology related field or 3 years of relevant experience
  • 2+ years of experience with virtualization, networking, servers, storage, and enterprise application
  • 2+ years’ experience working within field service environment
  • Knowledge of completing preventative maintenance on automation systems
  • Ability to troubleshoot, conduct repairs, and work independently
  • Valid Driver’s License and driving record acceptable to Honeywell

WE VALUE:

  • Experience with building automation/ IOT systems
  • Self-motivated, ability to meet deadlines and work well under pressure, determine own work priorities, work independently and as part of a team
  • Excellent analytical and problem-solving skills with the ability to assist in the development of innovative and creative solutions in a complex multiple systems environment
  • Ability to work with cross-functional teams to meet expectations of internal and external customers
  • Excellent effective communication (verbal and written) and interpersonal skills, along with proven ability to interact professionally with clients
  • Ability to provide customer satisfaction
  • Excellent communication and interpersonal skills
  • Basic Building Management Systems knowledge

WHAT’S IN IT FOR YOU:

  • Benefits – Medical, Vision, Dental, Mental Health
  • Paid Vacation
  • 401k Plan & Matching
  • Company Vehicle and Mobile Device
  • Career Growth
  • Professional Development
  • Sign-On Bonus
Additional Information
  • JOB ID: HRD236406
  • Category: Customer Experience
  • Location: 68 Darin Drive,Augusta,Maine,04330-7817,United States
  • Nonexempt