Please note this role requires attending our London office 3 days a week*
Please note this role requires attending our London office 3 days a week*
Develop in-depth knowledge of the monday.com platform, products, and extensibility tools to design and architect comprehensive solutions that integrate monday.com into clients' digital landscapes
Support new deals through discovery, requirements gathering, and solution design to post-sale delivery, collaborating closely with Sales, Partners, and Customer Success teams
Lead technical consulting engagements for customers, applying industry knowledge in the areas of system scale, security, user governance, and data architecture
Design complex solutions that leverage our developer tools, including the monday.com API and apps framework, to enable the delivery of data migrations, integrations, and custom applications
Produce solution design documents, system architecture diagrams, and workflow diagrams that bridge the gap between business requirements and technical deliverables
Lead technical discussions with key stakeholders on the client side and serve as a trusted advisor to internal Customer Success and Services teams
Advocate for customers with Product teams when their needs are not met and play an active role in extending monday.com product capabilities to help customers exceed their business goals
Support building and maintaining the technical knowledge of our Professional Services team through mentoring, knowledge sharing, and development of best practices
Your Experience & Skills
5+ years of experience in B2B SaaS as a solution architect, professional services engineer, or technical consultant, preferably in highly-integrated, enterprise environments
Strong knowledge of APIs (RESTful, GraphQL), web standards (HTTP, HTML/CSS), identity management (SCIM), and authentication protocols (SAML 2.0/OAuth 2.0) with prior software development experience being a plus
Experience estimating delivery effort and creating Statements of Work for data migrations, integrations, and custom application development
Hands-on experience with integration platforms such as Make.com, Zapier, Workato, Power Automate, or other iPaaS solutions
Exposure to Generative AI tools such as LLMs, MCPs and AI-assisted editors such as Cursor
Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives
Ability to clearly articulate technical topics to a non-technical audience with exceptional communication and documentation skills
Detail-oriented with strong project management and problem-solving skills, and the ability to multitask on simultaneous projects
Positive attitude, empathy, and high energy with the ability to take initiative and adapt in a fast-paced environment
Bonus points for fluency in the French or German language.