Core Tasks (may include):
- Providing expert functional and technical assistance, addressing maintenance, troubleshooting, and customization requests across Ariba cloud solutions
- Assessing customer systems and assist in system configuration
- Designing custom solutions for integrating Ariba with multiple customer ERP systems
- Planning and managing multiple customer projects and handling customer expectations effectively and efficiently
- Defining detailed blueprint for development requirements
- Being an advisor to customers throughout the engagement
- Leading resolution of escalations
- Supporting system optimization and performance
- Taking project manager responsibility as required across one or more customer engagements
Qualifications:
- 10 - 15 years of professional IT experience with at least ten years in Ariba modules
- Expert in at least one topic of SAP Ariba technology and good knowledge in at least one more
- Computer science graduate and knowledge/experience in Java would be an added advantage
- Technical planning and deployment over the full project cycle
- Has experience supporting customer production environments and resolving production tickets
- Has experience with Ariba deployments
- Has consulting experience on Ariba Cloud solutions
- Experience in handling escalations an added advantage
- Able to successfully handle an escalation project
Job Segment:ERP, Cloud, Consulting, Computer Science, Technology, Service