Capital One Manager Product Management - Referrals Core 

United States, Virginia, Arlington 

144699258

Manager, Product Management - Referrals Core Experience, Shopping (Remote-Eligible)

What we are looking for:

• A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products

• Use SQL to build a data-back strategy, identify insights, and troubleshoot issues

• Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills

• Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team

• Proficiency in handling large data files using SQL, Python, and/or R

• Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data

• A product centric mindset to take a product from ideation to production and continually iterate improvements

• A customer-first mindset

• A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams

• A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging

• Creating and maintaining a healthy team culture through thoughtful leadership

• Results focused and able to manage and prioritize multiple projects simultaneously

• Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value

What you’ll do:

• Own the referrals program core experience roadmap, from user discovery and ideation to execution and iteration

• Define, socialize and monitor KPIs that reflect the health of the program, including growth, conversion, engagement and revenue impact

• Lead the strategy of growth placements and integrate referral campaigns across channels across the product to maximize visibility and adoption of referrals

• Lead a team of software engineers and designers to deliver a best in class referrals experience, including designing and testing new referrals mechanics, incentives, and UX improvements through A/B experiments and data-driven insights

• Analyze and understand the competitive landscape and uncover novel ways to differentiate our offering and user experience

• Develop a deep understanding user and business stakeholder needs, ensuring they’re considered in tradeoff and prioritization discussions

• Create a vision and roadmap to address customer pain points and take Shopping’s referrals program to the next level

Basic Qualifications:

• At least 3 years of experience working in Product Management

• At least 3 years of experience with SQL

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

• 2+ years of experience with A/B testing and multivariate experiments to optimize user journeys.

• Experience in mobile-first products or platforms with large user bases

• Experience in designing and optimizing growth loops, viral mechanics, or referral programs

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.