HP Inside Presales Technical Consultant 

Malaysia, Selangor, Sepang 

144691972

About the Role:

As, you will provide technical presales support for the HP Commercial portfolio ofPersonal Systemsproducts, services and solutions. Our team supports multiple languages across the world ensuring a diverse and collaborative work environment.

Key Highlights:

• The job provides continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.

• The ideal candidate should have a genuine passion for technology andnative level/a high level of proficiency in English language.

• English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage. Fluency in another language like Mandarin, Japanese and Korean will be beneficial.

Responsibilities:

• Provide technical recommendations, direction, and guidance onHP Personal Systemsofferings.

• Respond to and track technical questions from internal or external requestors

• Present the advantages ofHP’s Personal Systemsproducts and solutions.

• Assist sales representatives in responding to customers’ requests (RFI, RFP, RFQ).

• Support sales opportunities with in-depth technical understanding of HP’s offerings.

• Mentor other Inside Presales TCs with less experience onHP’s Personal Systemssolutions.

• Provide support on the status of technical and environmental regulations.

• Deliver trainings to other departments aboutPersonal Systemsproducts and solutions.

• Manage technical escalations and provide proactive technical updates to the sales community.

• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources. Maintain a high level of service quality and total customer experience (TCE).

• Ensure a competitive and appropriate level of technical and professional competence.

Knowledge/Skills Required:

• Advanced proficiency in spoken and written English is required. Proficiency in another language is advantageous.

• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.

• Advanced experience and knowledge incomputertechnologies, hardware, operating systems, software, and networking technologies.

• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.

• Self-motivated with the ability to operate with minimal tactical direction.

• Demonstrated motivation to seek knowledge and continuous learning.

• Typically, minimum 5 years of relevant work experience.

Full time

No Shift premium (Malaysia)

-

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.