The TCA manages many administrative tasks involved in the recruitment process such as interview scheduling, logistics, travel arrangements, job posting, offer contract generation, pre-employment checks, on-boarding processes, systems management and reporting.The TCA may extend offers for certain roles and manage any pre-employment check variance resolution required. The TCA is responsible for ensuring that appropriate stakeholders are updated on candidate status and outcomes of the offer/pre-employment checks and on-boarding process.
Responsibilities:
- Organizes logistics, scheduling and travel arrangements as needed for interviews with candidates and the interviewing team.
- Supports requisition creation/approval process; posts job adverts on sourcing channels if required.
- Generates and send out offer letters/packages to candidates, ensuring all required internal approvals are in place.
- Initiate required pre-employment checks, including liaison with any third-party vendors.
- Resolve any pre-employment check variations with the candidate and any third-party vendors.
- Ensure all parties are updated on candidate offer acceptance and progress through each stage of the background verification and on-boarding process.
- Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
- Keep systems updated and send out status notifications as required.
- Act as the point of contact for the candidate for updates, feedback and queries during the recruitment process.
Required Technical and Professional Expertise
- Previous experience within HR or Recruitment administration.
- Good working proficiency in computer skills and MS Office.
- Strong organization and attention to details skills.
- Fluency in Italian and Spanish
Preferred Technical and Professional Expertise
- Previous experience in and administrative or customer care environment.