Amazon Support Engineer Selling Partner Financial Tech 

United States, Washington, Seattle 

144491877

Key job responsibilities
• Develop tools, applications, code improvements and scripts to resolve operational burden.• Interface with product, operations and technical teams to understand customer-facing workflows and determine best path to reduce unnecessary customer touch points.• Drive tools and configuration management for software product releases and successful deployments.• Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.• Troubleshoot issues related to the platform services, UI feature/functionality and content for various products• Support software deployments in staging and production environments.

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON