Tesla Service Lead 

Germany, Bavaria 

14376037

As part of this role you will be required to travel to different centers within Switzerland.

• Develop and drive strategic decisions for the service organization to ensure growth and to meet current and future business demands
• Proactively guide and coach a team of managers, being present in the field and ensuring managers are empowered to make the right local decisions to drive the business forward
• Regularly review country KPIs, identifying trends and reviewing in more detail with managers if required to quickly address any negative trends or issues
• Constantly assess potential service improvements
• Effectively communicate and motivate teams, as well as adapting to the changing needs of the company
• Collaborate closely with other EMEA Country Leaders, as well as with other business areas ensuring a strong network of peers
• Manage financials from a service perspective for the country, maintaining an overview of cost savings, employee expenses, operational costs, profit and loss and revenue

• A proven background of managing an organization or region to meet operational and strategic targets
• An open and approachable leadership style, with experience of leading, motivating and coaching managers
• Ability to find, organize and manipulate data for decision making and action taking purposes
• Excellent organization skills, with experience of high-level reporting
• Ability to move between a high-level, holistic business approach and communicating with employees on a grass-roots level
• High professional command of the English and local language