Amazon Technical Infrastructure Program Manager Global Operations 

United States, Texas, Austin 

139927209

As a TIPM, you will:- Drive investigations into IT infrastructure operational issues and identify opportunities for further improvement, automation to eliminate future issues.- Develop and review requirements for monitoring tools, operational support workflow improvement and ServiceNow adoptions within Infrastructure operation teams.

- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Certifications or formal training on LAN, WAN, Wireless and server infrastructure