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Monday Business Data Analyst Israel, Tel Aviv District, Tel Aviv-Yafo 139878259
06.02.2025
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This position offers an exciting opportunity to be a leader and influence the direction of impactful initiatives, while identifying and enhancing opportunities to improve the day-to-day operations of the CX Organization.
About The Role
This position offers an exciting opportunity to be a leader and influence the direction of impactful initiatives, while identifying and enhancing opportunities to improve the day-to-day operations of the CX Organization.
- Analyze complex data sets independently, identify key insights, and translate them into actionable recommendations.
- Create and maintain dashboards to track performance, monitor KPIs, and communicate insights to the team through occasional business reviews.
- Manage end-to-end projects by partnering with stakeholders to achieve our OKR goals. Drive experimentation by designing tests and analyzing the outcomes in order to make launch decisions.
- Assist operational teams with implementing advanced capabilities such as AI tools, work-force management tools, and much more.
- Plan, monitor and analyze AB tests for new features and capabilities.
- Collaborate with data engineers and BI developers to better log data and manage the accessibility of data tables.
Your Experience & Skills
- 3+ years of proven experience in a similar data analysis role
- Proficient level of SQL - Must
- Experience with BI tools (Tableau, Looker, etc.) - Must
- Exceptional data visualization skills
- Experience with statistical modeling and AB test methodologies
- Ability to tell the story and present the results in a clear and interesting way
- Fluent in English & comfortable communicating with stakeholders around the globe
- Quick learner who thrives in a high pace environment
- Excellent team player
- Strong attention to details
Advantages:
- Customer Experience Knowledge at SAAS companies
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