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JPMorgan VP Accessibility Lead - Employee Experience Design 
United States, Ohio, Columbus 
138523124

20.07.2024

Job responsibilities

  • Identifying and suggesting potential solutions for accessibility barriers based on WCAG 2.1 standards and PDF/UA as well as compliance with the ADA, Section 508, the Twenty-First Century Communications and Video Accessibility Act, and other accessibility related laws.
  • Recommending solutions to maintain compliance while creating accessible digital products for an excellent employee experience.
  • Applying accessibility knowledge to a wide range of the firm’s digital properties, including mobile applications, and digital documents by providing in-depth accessibility guidance for our primary employee-facing design system
  • Coaching colleagues and clients in one on one, small group, or large forum environments including leading technical discussions and decision-making to resolve complex issues.
  • Using data on accessibility issues within products to identify, report on and suggest improvements to the product.
  • Collaborating across roles throughout the product design lifecycle (product, design, dev, testing) to recommend accessibility in design system components and patterns.
  • Building relationships among stakeholders to foster support for digital accessibility and communicate changes to policies and procedures.

Required qualifications, capabilities, and skills

  • 5+ years of experience in engaging accessibility in digital functions
  • Minimum of a Bachelor’s degree in a related field
  • Staying ahead of emerging standards and technologies (web, mobile, document) and analyzing impacts to company standards
  • Expert knowledge of accessibility standards including WCAG 2.1, ADA, Section 508, and the Twenty-First Century Communications and Video Accessibility Act
  • Expert-level experience in accessibility on a minimum of one of the following platforms, and familiarity with a broad range:
    • Web accessibility on Windows and macOS, Mobile accessibility on Android and iOS,
    • PDF accessibility and digital document standards, Video and other digital media
  • Working proficiency and development skills in a minimum of one of the following platforms:
    • Web development – semantic HTML, CSS, JavaScript, and WAI-ARIA, Native development (iOS and/or Android),
    • Broad knowledge of digital assistive technologies, Familiarity with tools for automated and guided accessibility testing,
    • Understanding of processes in the product development lifecycle, including testing, documenting, and prioritizing defects, Teamwork, collaboration, negotiation, and conflict resolution

Preferred qualifications, capabilities and skills

  • Working knowledge of Agile and Jira
  • Continuously challenging existing practices, looking for ways to simplify and/or automate processes, and recommending “Best in Class” new ideas.
  • Experience with usability and accessibility research
  • Ability to leverage industry knowledge to discern future trends.
  • React and or Angular experience is a plus, but not necessary.
  • Related certifications highly desired