Cisco Technical Product manager Telco platform 

India, Karnataka, Bengaluru 

138275440

Who you will work With

The role involves working with multiple team members in the US, UK, and India and requires the ability to develop effective working relationships while maintaining a comprehensive awareness of ongoing team activities.

Who you are

• You bring validated 5+ years experience in product management, particularly within a B2B CPaaS or SaaS product company. Your expertise in cloud-native micro-service messaging platforms and APIs will be crucial in guiding the execution of our product roadmaps and initiatives.
• You have working experience with technical concepts such as A2P SMS, MMS, SMPP (Short Message Peer-to-Peer), API design, microservices architecture, and cloud-native telco applications.
• Your understanding of the SMS market, including the nuances of the 10DLC ecosystem, brand management, campaign management, number management, and traffic routing, empowers you to make informed execution decisions.
• You take charge of the product roadmap, translating strategic goals into practical plans. Your ability to complete within defined timelines is pivotal in achieving team and company objectives.
• You excel at defining clear success criteria for testing and product acceptance. Your execution-focused approach ensures that the product meets the highest quality standards.
• Your attention to detail is reflected in your competence at creating and maintaining high-quality product documentation. This includes crafting comprehensive Product Requirements Documents (PRDs), epics, and user stories that guide the development team effectively.
• Working seamlessly within a cross-functional team environment is your forte. You collaborate with engineers, UI/UX designers, architects, and operations managers to ensure perfect execution aligned with the plans.
• Your strong command of oral and written English communication is vital. You are skilled at conveying complex technical concepts in an understandable manner to diverse audiences, including developers, technology architects, and senior leaders.
• Your analytical capabilities shine as you dissect requirements, contextualize them, and arrive at optimal solutions. Your execution-oriented approach ensures that solutions align with business goals.

Desired Skills

• Product marketing experience in addition to the product management experience
• MBA from a recognized institute
• Knowledge of emerging trends in customer communications, customer engagement, OTT messaging, web technologies, connected devices, etc.

A day in the life …

• Capture feature requirements from customers and internal teams
• Develop user stories for features and enhancements
• Work with user experience team to create detailed feature specification(s). Iterate through prototypes and validate product with internal and external customers
• Work with engineering team to drive feature development as per the sprint planning. Ensure that features built are developed correctly and can be used by end users intuitively
• Develop user guides, tutorials, internal & external documents to support product release
• Monitor performance and review existing product features to proactively identify improvement/optimization opportunities for user experience improvement
• Conduct market research and competitive analysis to guide product development and support go-to-market activities
• Research related industry trends and features and develop recommendation pitches/proof-of-concepts for product roadmap

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