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Citi Group Employee Relations Investigation Lead 
United States, Indiana 
138143122

18.03.2025

Are you looking for a career move that will put you at the heart of a global financial institution? Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.


What you’ll do

  • Investigate HR related concerns raised through the Ethics Office and other channels (such as formal grievances), primarily relating to allegations of discrimination, harassment and retaliation.
  • Responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review and report writing.
  • Summarise findings of investigations in Reports of Investigation and grievance outcome letters that are accurate, clearly written, and thorough.
  • Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures.
  • Communicate findings as appropriate to management (including senior management), HR, and reporting parties across the franchise.
  • Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services.
  • Effectively manage a varied and challenging caseload of investigations to meet expected timeframes for completion.
  • Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders.
  • Facilitate and/or participate in Disciplinary Review Panels and disciplinary hearings, providing summaries of investigations and guidance to Panels to ensure consistent determination of disciplinary action.
  • Draft disciplinary outcome letters which clearly articulate disciplinary decisions and their rationale.
  • Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.


What we’ll need from you

  • Relevant experience, with a focus in Human Resources and/or Employee Relations investigations required.
  • Strong knowledge of end-to-end investigation processes and protocols
  • Knowledge of employment policies, practices, and employment laws and regulations.
  • Excellent verbal communication and writing skills.
  • Self-motivated and with excellent attention to detail and accuracy.
  • Strong analytical and organizational skills.
  • Consistent demonstration of ownership and accountability (driven to “do the right thing”).
  • Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones.
  • Bachelor’s/Universitydegree or equivalent experience.


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Human ResourcesEmployee Relations


Time Type:

Full time

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